Shipping Policy

This Shipping Policy describes how Prim3.Store handles order processing, shipping, and delivery. Please read carefully before placing an order.

Processing Times

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

Delivery Estimates

US: Estimated delivery time is 7-14 business days.
International Shipping: Estimated delivery time is 14-31 business days. Delivery may vary depending on customs clearance and the destination country.

Delivery delays can occasionally occur (natural disaster, pandemics situations out of the seller's control.

Please note: delivery times are estimates and not guaranteed.

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 1-2 business days to appear depending on the supplier. You can track your package using the link provided:

https://prim3.store/pages/track-order

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.

For missing packages or delayed shipments beyond the estimated timeframe, please contact us at Prim3.Store00@gmail.com, and we will assist where possible.